License Agreement for the Use of the RIZO GO and RIZO DRIVER Program for Mobile Devices

Please read the terms of the following license agreement before using the program.

Any use of the program by you means your full and unconditional acceptance of the terms of this license agreement.

If you do not accept the terms of the license agreement in full, you have no right to use the program for any purpose.

Terms Used in This Agreement

RIZO HOLDING - Limited Liability Company "RIZO HOLDING", a legal entity created under the laws of the Republic of Uzbekistan, located at the address: Republic of Uzbekistan, Tashkent, Shaykhantakhur district, Zulfiyakhanim street, house 12A.

User - an individual using the mobile application "RIZO GO and RIZO DRIVER" and who has entered into an agreement with RIZO HOLDING by acceptance.

The RIZO GO and RIZO DRIVER program is software for mobile electronic devices that allows Users (passengers) to place requests for trips/delivery of goods on intercity routes on the territory of the Republic of Uzbekistan, and also allows Users (Partners, drivers) to accept/reject these requests; the current version of which is posted by the copyright holder in the Internet service AppStore and Google Play, available in the public information and telecommunications network "Internet" at the network addresses: itunes.apple.com and play.google.com, respectively. The mobile application, among other things, is an information system, the operator of which is RIZO HOLDING. The exclusive right to the program belongs to RIZO HOLDING by virtue of the fact of creation. System requirements for installing the mobile application: iOS and Android.

User authorization - implementation of a set of actions in the Mobile Application, as defined by this Agreement, in order to identify the registered User for subsequent use of the functionality of the Mobile Application. Support Service – RIZO HOLDING service providing twenty-four hours a day, seven days a week, 7 days a week, without days off and holidays, advisory support to Users, as well as assistance to Users and their information during the use of the Program.

Support and consulting are provided when the User contacts the Support Service by phone or by e-mail rizo.holding@gmail.com, as well as in the support service in the Program.

Device – the User’s mobile electronic device (smartphone, mobile phone) connected to the public information and telecommunications network Internet, running on the iOS or Android operating system, on which the Mobile Application is installed.

1. General Provisions

1.1. This License Agreement (“License”) sets forth the terms of use of the program (mobile application) RIZO GO and RIZO DRIVER for mobile devices (“Program”) and is concluded between any person using the Program (“User”) and RIZO HOLDING LLC (“Copyright Holder”).

1.2. By copying the Program, installing it on your mobile device or using the Program in any way, the User expresses their full and unconditional agreement with all the terms of the License.

1.3. Use of the Program is permitted only under the terms of this License. If the User does not accept the terms of the License in full, the User has no right to use the Program for any purposes. Use of the Program in violation (failure to comply) with any of the terms of the License is prohibited.

1.4. Use of the Program by the User under the terms of this License for personal non-commercial purposes is free of charge. Use of the Program under terms and in ways not provided for by this License is possible only on the basis of a separate agreement with the Copyright Holder.

1.5. By using the Program, you agree that the following documents are an integral part of this License for the Program:

The specified documents (including any parts thereof) may be changed by the Copyright Holder without any special notice. New versions of documents come into force from the moment of their publication, unless otherwise provided by the version of the document itself.

2. Rights to the Program

2.1. The right to distribute the Program on the territory of the Republic of Uzbekistan belongs to the Copyright Holder.

3. License

3.1. The Copyright Holder grants the User, free of charge, under the terms of a simple (non-exclusive) license, a non-transferable right to use the Program in countries around the world in the following ways:

– Terms of Use of the RIZO GO and RIZO DRIVER services available at: link,

– Privacy Policy available at: link.

– Terms of Use of the “RIZO GO and RIZO DRIVER “Delivery”” service, posted at: link.

3.1.1. Use the Program for its intended purpose, for which purpose copy and install (reproduce) it on the User’s mobile device(s). The User has the right to install the Program on an unlimited number of mobile devices;

3.1.2. Reproduce and distribute the Program for non-commercial purposes (free of charge).

3.2. The Program must be used (including distributed) under the name: RIZO-GO. The User has no right to change and/or delete the name of the Program, the copyright sign or other references to the Copyright Holder.

3.3. In order to fully use the Program, the User must log in to the Program using a mobile phone number and a password received after entering the phone number in the appropriate window in the Program interface.

3.4. After authorization on the authorization screen, the User has the right to use the Program subject to compliance with this Agreement.

3.5. The person authorized on the authorization screen is considered the proper owner of the Program, access to use and management of which was obtained as a result of such authorization. The login and password are used for authorization in the Program. Multiple incorrect entries of such data may lead to temporary blocking of the Program. Unless the User proves otherwise, any actions performed using his mobile device are considered to be performed by the corresponding User. In the event of unauthorized access to his mobile device, the User is obliged to immediately notify the Copyright Holder about it.

3.6. If authorization is impossible due to an incorrectly entered mobile phone number or for other reasons, the User, in addition to fulfilling the conditions stipulated in the Agreement for independent access restoration, has the right to contact the Copyright Holder's support service. The methods for restoring access to the Program may be changed, canceled or supplemented by the Copyright Holder unilaterally.

3.7. The Copyright Holder makes commercially reasonable efforts to ensure the functioning of the Program around the clock, but does not guarantee the absence of interruptions due to technical malfunctions or maintenance. The Copyright Holder does not guarantee that the Program or any of its elements will function at any specific time in the future or that they will not stop working.

4. Limitations

4.1. With the exception of use in the volumes and in the ways expressly provided for by this License, the User has no right to modify, decompile, disassemble, decrypt or perform other actions with the object code of the Program with the purpose of obtaining information about the implementation of the algorithms used in the Program, create derivative works using the Program, or perform (permit to perform) other use of the Program, any components of the Program, maps and other images and other data stored by the Program on the User's mobile device, without the written consent of the Copyright Holder.

4.2. The User has no right to reproduce and distribute the Program for commercial purposes (including for a fee), including as part of collections of software products, without the written consent of the Copyright Holder.

4.3 The User has no right to distribute the Program in a form different from that in which he received it, without the written consent of the Copyright Holder.

4.4 Copying of the Program instructions, algorithms, the mechanism of its operation and its design is prohibited.

4.5. It is prohibited to access the Program in any way other than as specified in the instructions, i.e. to violate it, damage the working mechanisms, or perform actions that change the coding system.

5. Special Provisions

5.1. Some functions of the Program can only be performed with access to the Internet. The User independently obtains and pays for such access under the terms and at the rates of their telecom operator or Internet access provider.

5.2. The Program offers the User a free opportunity to post information about the User's potential demand for passenger and baggage transportation services, as well as the opportunity to familiarize themselves with information about offers from organizations providing services in this area, and search for such offers according to the parameters specified by the User.

5.3. Information available to the User within the framework of the Program (hereinafter referred to as the "Data") is provided by the Copyright Holder's partners. For more detailed information about the services offered (including information about the availability of a Wi-Fi hotspot in a taxi, photo/video shooting in a taxi by the Copyright Holder's partners, or other information), the User can contact the Copyright Holder's partners or provide their contact information using the functionality of the Program, which can be used by the Copyright Holder's partners to independently contact the User and provide them with information about the services offered.

5.4. The Copyright Holder shall not be liable for the content and (or) relevance of the information provided by partners, including information about the cost of the partners' services, as well as their availability at the moment.

5.5. The User's interaction with partners on the purchase of services is carried out by the User independently (without the participation of the Copyright Holder) in accordance with the rules for the provision of services adopted by the partners.

5.6. The Copyright Holder shall not be liable for financial and any other transactions performed by the User and partners, as well as for any consequences of the User's purchase of the partners' services.

5.7. The User agrees that the Copyright Holder may process the User's personal information (including personal data), transfer the User's personal data to the Copyright Holder's partners, and that the Copyright Holder's partners may process personal data for the purpose of providing services to the User within the framework of the Program. When the User uses the Program, his personal information is transferred to RIZO HOLDING LLC (address _______) for processing under the terms and for the purposes specified in the Privacy Policy of RIZO HOLDING LLC, available at: link.

5.8. The User is hereby notified, understands and agrees that the Program may collect anonymized statistical data on the use of the Program and automatically transfer this data to the Copyright Holder.

5.9. To register and use the Program, the User must provide the mobile phone number. When the User deletes the Program from the memory of the User's mobile device, the User's personal information received by RIZO HOLDING during authorization in the Program using the User's mobile phone number and the Program is stored in the Service for a period of 1 (one) year. When the Program is reinstalled on the device and registered using the same mobile phone number as an identifier, the User's personal information provided using the specified mobile phone number will be fully restored.

5.10. For the avoidance of doubt, RIZO HOLDING does not provide passenger and baggage transportation services or information and dispatch service services.

6. Liability under the License

6.1. The Copyright Holder provides the User with the Program, as well as any information contained in the Program on an "as is" basis without warranties of any kind. The Copyright Holder does not provide any guarantees regarding the error-free and uninterrupted operation of the Program or its individual components and/or functions, the conformity of the Program with specific purposes and/or functions, the conformity of the Program with specific purposes and expectations of the User, and does not provide any other guarantees that are not expressly stated in this Agreement.

6.2. The Copyright Holder shall not be liable for any direct or indirect consequences of any use or inability to use the Program (including Data) and (or) damage caused to the User and (or) third parties as a result of any use, non-use or inability to use the Program (including Data) or its individual components and (or) functions, including due to possible errors or failures in the operation of the Program, except in cases expressly provided for by law.

6.3. For failure to fulfill or improper fulfillment of its obligations under this Agreement, the Copyright Holder shall be liable in accordance with this Agreement, the current legislation of the Republic of Uzbekistan.

6.4. The Copyright Holder shall not be liable for personal data obtained from the User's personal profile or by other means due to the User's fault.

6.5. The Copyright Holder shall not be liable for the temporary inoperability of payment systems that ensure the acceptance and transfer of Users' payments, caused by reasons beyond the control of the Copyright Holder, as well as force majeure circumstances.

6.6. The Copyright Holder shall not be liable for the use of the Program from the User's Device by third parties, in connection with which all actions performed from the User's Device are considered to be the User's actions. If any person gains access to the Program under the User's Account and the ability to use it on behalf of the User, the User is obliged to immediately notify the Copyright Holder in writing (by e-mail) or by contacting the Support Service. Otherwise, all actions performed on behalf of the User using the Program will be regarded as actions performed directly by the User.

6.7. The Copyright Holder has the right to make changes to the program without notifying the user. The Copyright Holder is not responsible for the temporary inoperability of the program or any temporary errors that occur in the program. And also save the contacts in the User's phone for marketing purposes but do not transfer information about user contacts to third parties.

6.8. The actions of any third parties, as well as the actions of payment systems, telecom operators are not the actions of the Copyright Holder, and the Copyright Holder does not bear responsibility for them. The Copyright Holder is not liable for the violation of the terms of this Agreement if such violation is caused by force majeure circumstances, including, among others: actions and decisions of state authorities and / or local governments, fire, flood, earthquake, other natural disasters, lack of electricity and / or failures in the computer network, strikes, civil unrest, riots, any other circumstances that may affect the fulfillment of the terms of this Agreement by the Copyright Holder.

6.9. The Copyright Holder shall not be liable for failure to fulfill or improper fulfillment of its obligations if this is caused by the actions/inactions of the User that are beyond the control of the Copyright Holder, including as a result of erroneous actions/inactions of the User.

6.10. The Copyright Holder shall not participate in the relations between the User and the client (passenger)

6.11. The Copyright Holder shall not participate in monetary relations and mutual pricing agreements between the User and the client (passenger) and shall not be liable for the failure of the User/client (passenger) to fulfill the obligations assumed.

6.12. The User shall bear independent personal responsibility for the information that he/she posts, transmits and/or uses in the Program or with its help. In case of claims against the Copyright Holder for violation of third party rights, as well as upon receipt of relevant requests from authorized government agencies regarding violation of current legislation in connection with the placement, use, transfer of information by the User and/or in the event of relevant risks, the Copyright Holder has the right to delete the relevant information.

6.13. All questions and claims related to the use / inability to use the Program or Data, as well as a possible violation of the law and (or) the rights of third parties by the Program or Data, must be sent via the feedback form to rizo.holding@gmail.com

6.14. This License and all relationships related to the use of the Program are governed by the legislation of the Republic of Uzbekistan.

7. Updates / new versions of the Program

7.1. This License applies to all subsequent updates / new versions of the Program. By agreeing to install an update / new version of the Program, the User accepts the terms of this License for the corresponding updates / new versions of the Program, unless the update / new version of the Program is accompanied by another License Agreement.

8. Changes to the terms of this License

8.1. This license agreement may be changed by the Copyright Holder unilaterally. The User's notification of changes to the terms of this License is posted at link. The specified changes to the terms of the license agreement shall enter into force on the date of their Publication, unless otherwise specified in the relevant publication.

9. Details of the Copyright Holder

RIZO HOLDING Limited Liability Company

Address: Republic of Uzbekistan, Tashkent, Yakkasaray district, Bakhodir street, 44A home.

TIN 311 109 687

To contact us, please use the RIZO HOLDING functionality.

Effective date of the new version: 21.04.2025